Galway’s admissions and claims teams relied heavily on physical paperwork and manual cross-referencing between PIMS, email, and claims systems. Claims were delayed by missing info and patients often arrived without forms completed.
The hospital previously used a combination of legacy systems and manual processes. While legacy systems helped, it lacked real-time dashboards, full integration with PMIs, and automation.
A major hospital group required MCS Tech to integrate with its existing EHR and use HL7 brokers (via Rhapsody) to sync data across systems.
